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Jubilee Health Insurance

92Score

★★★★☆4.0

Customer satisfaction · 1.9M members

IRA: #1 Health Insurer in Kenya(2026)

Jubilee Health Insurance is the largest health insurer in Kenya with 17% market share and 1.9 million+ clients across East Africa. Founded in 1937 in Mombasa, it was the first incorporated insurance company in East Africa and is listed on the Nairobi Securities Exchange.

Overall Score

92/100

Founded

1937

Headquarters

Nairobi

Type

private

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Key Metrics

Market Share

17%

Listed On

Nairobi Securities Exchange (NSE)

Plans

J-Care, J-Care Johari

Coverage

Inpatient, outpatient, maternity, dental, optical

Editorial Ratings

IRA: #1 Health Insurer in Kenya(2026)

Rating: 17% market share — #1 health insurer (max: #1)

92IRA

Coverage Highlights

✓Largest health insurer in Kenya by market share (17%)
✓Diverse plans: J-Care and J-Care Johari
✓Comprehensive coverage: inpatient, outpatient, maternity, dental, optical
✓Strong family-friendly packages
✓Listed on Nairobi Securities Exchange for financial transparency

Pros

✓Largest market share with widest hospital network
✓Comprehensive plan options for individuals and families
✓85+ year legacy and trusted brand
✓Listed on NSE — publicly audited financials

Cons

✗Higher premiums than budget competitors
✗Claims processing complaints reported by some members
✗Some plans have long waiting periods

Frequently Asked Questions

What is Jubilee Health's market share in Kenya?

Jubilee Health Insurance holds approximately 17% of Kenya's health insurance market, making it the largest health insurer in the country.

What plans does Jubilee Health offer?

Jubilee offers the J-Care and J-Care Johari plans with coverage for inpatient, outpatient, maternity, dental, and optical services.

Is Jubilee Health Insurance financially stable?

Yes. Jubilee is listed on the Nairobi Securities Exchange and has strong balance sheet metrics as reported by the IRA. It has operated for over 85 years.

Does Jubilee Health cover maternity?

Yes. Jubilee Health plans include maternity coverage as part of their comprehensive packages, including pre-natal and post-natal care.

Quick Summary

InsurerJubilee Health Insurance

Country🇰🇪 Kenya

Overall Score92/100

Satisfaction4.0/5

Members1.9M

Typeprivate

Founded1937

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