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Britam

88Score
★★★★☆4.0

Customer satisfaction · 1.0M members

AKI Awards 2025: Top Honors(2025)

Britam (British-American Investments Company) is a major diversified insurer listed on the NSE. Swept top honors at AKI Awards 2025 with its 'Milele' plans offering flexible coverage for individuals to large organizations. Reported KSh 2.5B profit before tax in H1 2025.

Overall Score

88/100

Founded

1965

Headquarters

Nairobi

Type

private
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Key Metrics

Listed On

Nairobi Securities Exchange (NSE)

Flagship Plan

Milele plans

Profit

KSh 2.5B pre-tax (H1 2025)

Award

AKI Awards 2025 Winner

Editorial Ratings

AKI Awards 2025: Top Honors(2025)

Rating: Top Honors — Life and General Insurance 2025 (max: Top Honors)

88AKI

Coverage Highlights

  • ✓Milele plans tailored for individuals to large organizations
  • ✓AKI Awards 2025 winner for Life and General Insurance
  • ✓Comprehensive: inpatient, outpatient, dental, optical, maternity
  • ✓Diversified financial services including asset management

Pros

  • ✓Award-winning insurer (AKI Awards 2025 top honors)
  • ✓Flexible Milele plans for all customer segments
  • ✓Strong financial performance (KSh 2.5B pre-tax profit)
  • ✓Diversified services including insurance and asset management

Cons

  • ✗Complex plan structures can be confusing
  • ✗Some complaints about claims turnaround time
  • ✗Higher premiums for comprehensive coverage

Frequently Asked Questions

What are Britam's Milele plans?

Milele plans are Britam's flexible health insurance products designed for individuals through large organizations, covering inpatient, outpatient, dental, optical, and maternity services.

Did Britam win any awards recently?

Yes. Britam swept top honors at the Association of Kenya Insurers (AKI) Awards 2025 for both Life and General Insurance categories.

Is Britam financially stable?

Yes. Britam is listed on the NSE and reported KSh 2.5 billion profit before tax in H1 2025. It is a diversified financial services company with insurance and asset management.

Quick Summary

InsurerBritam
Country🇰🇪 Kenya
Overall Score88/100
Satisfaction4.0/5
Members1.0M
Typeprivate
Founded1965

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