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Groupe Mutuel

70Score

★★★☆☆3.5

Customer satisfaction · 1.3M members

Comparis: Price Competitive(2025)

Groupe Mutuel is the third-largest insurer group in Switzerland with approximately 1.3 million members. Strongest in French-speaking Switzerland (Romandie), it is a federation of multiple mutual brands offering competitive pricing in western Swiss cantons.

Overall Score

70/100

Founded

1890

Headquarters

Martigny

Type

private

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Key Metrics

Premium Level

Often cheapest in Romandie

Strong Region

French-speaking Switzerland

Structure

Group of mutuals

English Support

yes

Editorial Ratings

Comparis: Price Competitive(2025)

Rating: Mixed — competitive on price, variable service (max: 6.0)

70Comparis

Coverage Highlights

✓Third-largest insurer group in Switzerland
✓Strongest in French-speaking Switzerland (Romandie)
✓Competitive pricing in Western Swiss cantons
✓Group of multiple mutual brands
✓Broad supplementary insurance portfolio

Pros

✓Often cheapest in Romandie cantons
✓Large group with broad coverage
✓Good for French-speaking residents
✓Comprehensive supplementary options

Cons

✗Customer satisfaction scores below average in some surveys
✗Service quality inconsistent across brands
✗Less competitive in German-speaking cantons

Frequently Asked Questions

Is Groupe Mutuel good for French-speaking Switzerland?

Yes. Groupe Mutuel has its strongest presence in Romandie (French-speaking Switzerland) and often offers the most competitive premiums in western Swiss cantons.

Why are Groupe Mutuel's satisfaction scores mixed?

As a federation of multiple mutual brands, service quality can be inconsistent across different brands and regions. While competitive on price, service satisfaction varies.

How large is Groupe Mutuel?

With approximately 1.3 million members, Groupe Mutuel is the third-largest health insurer group in Switzerland after Helsana and CSS.

Quick Summary

InsurerGroupe Mutuel

Country🇨🇭 Switzerland

Overall Score70/100

Satisfaction3.5/5

Members1.3M

Typeprivate

Founded1890

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