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Bestmed Medical Scheme

88Score

★★★★☆4.0

Customer satisfaction · 200K members

BHF: 2x Titanium Award Winner 2025(2025)

Bestmed is South Africa's largest self-administered medical scheme, with approximately 95,000 principal members and 200,000 beneficiaries. It achieved the lowest contribution increase among top open schemes (6.8% for 2026) and won two BHF Titanium Awards in 2025.

Overall Score

88/100

Founded

1964

Headquarters

Pretoria

Type

private

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Key Metrics

Self Administered

Yes (largest in SA)

Contribution Increase2026

6.8% (lowest among top 5)

Bhf Awards2025

2 (Service to Membership + Access)

Structure

Non-profit mutual

Editorial Ratings

BHF: 2x Titanium Award Winner 2025(2025)

Rating: Service to Membership + Excellence in Creating Access (2025) (max: Titanium Award)

88BHF

Coverage Highlights

✓Lowest contribution increase among top schemes (6.8% for 2026)
✓Self-administered (no third-party administrator profit extraction)
✓Two BHF Titanium Awards in 2025
✓Non-profit mutual structure focused on member value

Pros

✓Lowest contribution increase among top schemes (6.8%)
✓Self-administered (no admin profit extraction)
✓Multiple BHF awards for service excellence
✓Strong affordability focus

Cons

✗Smaller member base limits bargaining power with providers
✗Less brand recognition nationally
✗Fewer plan options than larger competitors

Frequently Asked Questions

What does self-administered mean?

Bestmed manages all its administration in-house rather than outsourcing to a third-party administrator. This means no external profit margin is extracted from member contributions, helping keep costs lower.

Why does Bestmed have the lowest contribution increase?

Bestmed's self-administered model and non-profit mutual structure allow it to minimize overheads, resulting in the lowest contribution increase (6.8%) among the top 5 open schemes for 2026.

What BHF Titanium Awards did Bestmed win in 2025?

Bestmed won two BHF Titanium Awards in 2025: Service to Membership and Excellence in Creating Access to Quality Healthcare.

Quick Summary

InsurerBestmed Medical Scheme

Country🇿🇦 South Africa

Overall Score88/100

Satisfaction4.0/5

Members200K

Typeprivate

Founded1964

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