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Star Health and Allied Insurance

86.5Score

★★★☆☆3.5

Customer satisfaction · 20.0M members

IRDAI: Top 3 by Premium Volume(2025)PolicyBazaar: Top 3 Health Insurer(2026)

India's first standalone health insurance company with 20 million+ policies issued. Star Health operates 900+ branch offices and offers cashless treatment across 13,000+ network hospitals, with specialized plans for senior citizens, women, and diabetics.

Overall Score

86.5/100

Founded

2006

Headquarters

Chennai

Type

private

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Key Metrics

Claim Settlement Ratio

~93%

Network Hospitals

13,000+

Complaint Ratio

52.3 per 10,000 claims

Branch Offices

900+

Editorial Ratings

IRDAI: Top 3 by Premium Volume(2025)

Rating: CSR ~93% (FY 2024-25) (max: 100%)

93IRDAI

PolicyBazaar: Top 3 Health Insurer(2026)

Rating: Top 3 Health Insurer by Market Share (max: 5/5)

80PolicyBazaar

Coverage Highlights

✓India's first standalone health insurance company
✓13,000+ network hospitals for cashless treatment
✓AI-based claim verification for faster processing
✓Specialized plans for senior citizens, women, and diabetics
✓900+ branch offices across India

Pros

✓Widest standalone health insurance network in India
✓Extensive branch presence for claim support
✓Specialized product range for different demographics
✓Strong brand recognition

Cons

✗Higher complaint volume compared to peers (52.3/10,000 claims)
✗CSR figures show inconsistency across sources (85-93%)
✗Premium pricing can be higher for older age groups

Frequently Asked Questions

What is Star Health's claim settlement ratio?

Star Health's claim settlement ratio is approximately 93% for FY 2024-25 according to IRDAI data, though some sources cite a lower average of 85-88%.

How many network hospitals does Star Health have?

Star Health has over 13,000 network hospitals across India where you can avail cashless treatment.

Does Star Health offer plans for senior citizens?

Yes. Star Health has specialized health insurance plans designed for senior citizens, along with plans for women, diabetics, and other specific demographics.

Is Star Health listed on the stock exchange?

Yes. Star Health is listed on both BSE and NSE, making it India's first standalone health insurer to be publicly traded.

Quick Summary

InsurerStar Health and Allied Insurance

Country🇮🇳 India

Overall Score86.5/100

Satisfaction3.5/5

Members20.0M

Typeprivate

Founded2006

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