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Go Digit General Insurance

97Score

★★★★☆4.2

Customer satisfaction · 10.0M members

IRDAI: Leading Insurtech(2025)

Go Digit is India's leading insurtech, backed by Fairfax Financial Holdings. With a fully digital approach, simplified policy documents, and pre-authorization in ~27 minutes, it brings a modern, transparent experience to health insurance.

Overall Score

97/100

Founded

2016

Headquarters

Bangalore

Type

private

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Key Metrics

Claim Settlement Ratio

~97%

Network Hospitals

9,000+

Pre Auth T A T

~27 minutes

Cashless Within30 Min

75%+

Editorial Ratings

IRDAI: Leading Insurtech(2025)

Rating: CSR ~97% (max: 100%)

97IRDAI

Coverage Highlights

✓Insurtech-first approach — fully digital processes
✓9,000+ network hospitals
✓Pre-authorization TAT of ~27 minutes
✓Simplified policy documents
✓Strong mobile app and digital claims experience

Pros

✓Best-in-class digital experience
✓Fast cashless claim processing
✓Transparent and simplified policy terms
✓Growing rapidly in market share

Cons

✗Relatively new (2016) — less track record than established players
✗Network hospital count (9,000) smaller than top competitors
✗Limited branch presence for offline support
✗Health insurance is one of multiple product lines

Frequently Asked Questions

What makes Go Digit different from traditional insurers?

Go Digit takes an insurtech-first approach with fully digital processes, simplified policy documents, and a strong mobile app. Over 75% of cashless pre-authorizations are completed within 30 minutes.

Who backs Go Digit?

Go Digit is backed by Fairfax Financial Holdings (Canada), a leading global insurance holding company. Go Digit is also a listed company on Indian stock exchanges.

What is Go Digit's claim settlement ratio?

Go Digit has a claim settlement ratio of approximately 97%, among the best in the Indian insurance industry.

How many network hospitals does Go Digit have?

Go Digit has 9,000+ network hospitals across India, which is growing as the company expands its reach.

Quick Summary

InsurerGo Digit General Insurance

Country🇮🇳 India

Overall Score97/100

Satisfaction4.2/5

Members10.0M

Typeprivate

Founded2016

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