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SBI General Insurance

98Score

★★★☆☆3.8

Customer satisfaction · 100.0M members

IRDAI: Strong Claims Performance(2025)CRISIL: AAA/Stable — Highest Financial Strength(2025)

SBI General Insurance is a joint venture between State Bank of India (India's largest bank) and Insurance Australia Group. With a CRISIL AAA/Stable rating and distribution through 22,000+ SBI branches, it offers unmatched reach and the highest financial strength rating in the sector.

Overall Score

98/100

Founded

2009

Headquarters

Mumbai

Type

private

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Key Metrics

Claim Settlement Ratio

~96%

Network Hospitals

16,600+

Financial Strength Rating

CRISIL AAA/Stable

Distribution Network

22,000+ SBI branches

Editorial Ratings

IRDAI: Strong Claims Performance(2025)

Rating: CSR ~96% (max: 100%)

96IRDAI

CRISIL: AAA/Stable — Highest Financial Strength(2025)

Rating: AAA/Stable (max: AAA)

100CRISIL

Coverage Highlights

✓Backed by India's largest bank (SBI) — massive distribution via 22,000+ branches
✓16,600+ network hospitals
✓CRISIL AAA/Stable credit rating — highest in sector
✓Strong rural and semi-urban penetration
✓Affordable pricing via banking channel distribution

Pros

✓CRISIL AAA rating — strongest financial strength in sector
✓Massive SBI distribution network (22,000+ branches)
✓Very large network hospital base (16,600+)
✓Competitive pricing

Cons

✗Insurance experience newer than established players
✗Health is not sole focus (general insurer)
✗Customer service can vary across SBI branch channels

Frequently Asked Questions

What is SBI General's financial strength rating?

SBI General Insurance holds a CRISIL AAA/Stable rating, the highest financial strength rating in the Indian insurance sector.

Can I buy SBI General health insurance at an SBI bank branch?

Yes. SBI General leverages the distribution network of 22,000+ State Bank of India branches, making it accessible even in rural and semi-urban areas.

How many network hospitals does SBI General have?

SBI General has 16,600+ network hospitals across India, one of the largest networks in the industry.

What is SBI General's claim settlement ratio?

SBI General's claim settlement ratio is approximately 96%, demonstrating strong claims performance.

Quick Summary

InsurerSBI General Insurance

Country🇮🇳 India

Overall Score98/100

Satisfaction3.8/5

Members100.0M

Typeprivate

Founded2009

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