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ICICI Lombard General Insurance

86Score

★★★☆☆3.8

Customer satisfaction · 39.2M members

IRDAI: Largest Private General Insurer by GWP(2025)

ICICI Lombard is the largest private-sector general insurance company in India by gross written premium. A joint venture between ICICI Bank and Fairfax Financial Holdings, it has processed over 3.4 million claims and serves customers through its extensive banking network.

Overall Score

86/100

Founded

2001

Headquarters

Mumbai

Type

private

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Key Metrics

Claim Settlement Ratio

~86%

Network Hospitals

10,700+

Gwp

INR 30,618 crore (FY 2025-26)

Claims Processed

3.4 million+

Editorial Ratings

IRDAI: Largest Private General Insurer by GWP(2025)

Rating: CSR ~86% (health segment); GWP INR 30,618 crore (FY 2025-26) (max: 100%)

86IRDAI

Coverage Highlights

✓Largest private-sector general insurance company in India
✓10,700+ network hospitals
✓Joint venture between ICICI Bank and Fairfax Financial Holdings
✓Listed on BSE and NSE
✓3.4 million+ claims processed

Pros

✓Massive scale and financial strength
✓Strong distribution through ICICI Bank branches
✓Diverse product portfolio
✓Solid claims processing infrastructure

Cons

✗CSR for health segment lower than some competitors (~86%)
✗Being a general insurer, health is not sole focus
✗Network hospital count lower than some standalone competitors

Frequently Asked Questions

What is ICICI Lombard's claim settlement ratio for health insurance?

ICICI Lombard's claim settlement ratio for health insurance is approximately 86%, which varies by source and year. The overall CSR across all lines can be higher.

Is ICICI Lombard a standalone health insurer?

No. ICICI Lombard is a general insurer offering health, motor, travel, and other insurance lines. It is a joint venture between ICICI Bank and Fairfax Financial Holdings.

How many network hospitals does ICICI Lombard have?

ICICI Lombard has over 10,700 network hospitals across India for cashless health insurance claims.

Quick Summary

InsurerICICI Lombard General Insurance

Country🇮🇳 India

Overall Score86/100

Satisfaction3.8/5

Members39.2M

Typeprivate

Founded2001

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