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AOK NordWest

71Score
★★★☆☆3.6

Customer satisfaction · 3.0M members

Leading Insurer in Westphalia-Lippe & Schleswig-Holstein(2026)

AOK NordWest serves 2.95 million members across Westphalia-Lippe and Schleswig-Holstein with 86 branch offices providing in-person service.

Overall Score

71/100

Founded

2010

Headquarters

Dortmund

Type

statutory
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Key Metrics

Zusatzbeitrag

2.99%

Total Rate

17.59%

Bonus Program

yes

English Support

no

Editorial Ratings

Leading Insurer in Westphalia-Lippe & Schleswig-Holstein(2026)

Rating: Regional insurer — standard rating (max: Exzellent)

71DFSI

Coverage Highlights

  • ✓86 branch offices (65 in Westfalen-Lippe, 21 in Schleswig-Holstein)
  • ✓Standard AOK benefit package
  • ✓Regional healthcare provider contracts
  • ✓Bonus programs for preventive care

Pros

  • ✓Competitive Zusatzbeitrag at 2.99%
  • ✓Extensive branch network with 86 offices
  • ✓Strong local care coordination

Cons

  • ✗Regional — Westphalia-Lippe and Schleswig-Holstein only
  • ✗No English-language support
  • ✗Standard benefit package without standout extras

Frequently Asked Questions

What is AOK NordWest's Zusatzbeitrag for 2026?

AOK NordWest charges 2.99% in 2026, for a total rate of 17.59%.

How many branch offices does AOK NordWest have?

AOK NordWest operates 86 branch offices — 65 in Westfalen-Lippe and 21 in Schleswig-Holstein.

Which regions does AOK NordWest serve?

AOK NordWest serves the Westphalia-Lippe region of North Rhine-Westphalia and the state of Schleswig-Holstein.

Quick Summary

InsurerAOK NordWest
Country🇩🇪 Germany
Overall Score71/100
Satisfaction3.6/5
Members3.0M
Typestatutory
Founded2010

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