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privateFinancial Strength: TSX/NYSE listed; massive global asset baseOnline Signup

Manulife Financial

Manuvie

78Score

★★★★☆4.0

Customer satisfaction · 9.0M members

J.D. Power: Above Average Group Benefits(2025)Leger: Strong Brand Trust(2025)

Manulife Financial is the largest insurance company in Canada by assets and global reach, with CA$39+ billion in revenue and approximately 26 million customers worldwide. Known for its innovative Vitality wellness program, Manulife also operates as John Hancock in the US and is the 28th largest fund manager globally.

Overall Score

78/100

Founded

1887

Headquarters

Toronto, Ontario

Type

private

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Key Metrics

Global Customers

~26 million worldwide

Revenue

CA$39+ billion

Listing

TSX / NYSE

Innovation

Vitality wellness program

Editorial Ratings

J.D. Power: Above Average Group Benefits(2025)

Rating: Above average in Group Benefits Satisfaction (max: 1st Place (1000 pts))

76J.D.

Leger: Strong Brand Trust(2025)

Rating: Strong brand recognition (max: Most Trusted Brand)

80Leger

Coverage Highlights

✓Vitality wellness program incentivizing healthy behaviour
✓Comprehensive group and individual health benefits
✓Strongest global brand among Canadian insurers
✓Strong digital experience and mobile app
✓28th largest fund manager globally

Pros

✓Strongest global brand among Canadian insurers
✓Vitality wellness incentive program (innovative)
✓Comprehensive group and individual health benefits
✓Strong digital experience and app

Cons

✗Global focus may dilute Canadian customer attention
✗Complex product offerings
✗Premium pricing compared to smaller competitors

Frequently Asked Questions

What is Manulife Vitality?

Manulife Vitality is an innovative wellness program that rewards healthy behaviors with discounts, rewards, and benefits. Members earn points for physical activity, preventive health screenings, and healthy lifestyle choices.

Is Manulife the same as John Hancock?

Yes. Manulife Financial operates in the US under the John Hancock brand. Both are part of the same company, with Manulife headquartered in Toronto.

Does Manulife offer individual health insurance?

Yes. Manulife offers both employer-sponsored group benefits and individual health and dental plans covering prescription drugs, dental care, vision, and extended health services.

How large is Manulife globally?

Manulife serves approximately 26 million customers worldwide, generates over CA$39 billion in revenue, is listed on both the TSX and NYSE, and is the 28th largest fund manager globally.

Quick Summary

InsurerManulife Financial

Country🇨🇦 Canada

Overall Score78/100

Satisfaction4.0/5

Members9.0M

Typeprivate

Founded1887

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