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Desjardins Insurance

Desjardins Assurances

83Score

★★★★☆4.2

Customer satisfaction · 7.0M members

J.D. Power: Strong in Quebec(2025)Moody's Aa2 / S&P A+ / DBRS AA / Fitch AA-(2025)

Desjardins Insurance is part of Desjardins Group, the largest federation of credit unions in North America. With CA$20.32 billion in revenue and CA$397 billion in total assets, it holds among the strongest credit ratings of any Canadian insurer (Moody's Aa2, S&P A+, DBRS AA, Fitch AA-). Desjardins is the dominant #1 financial institution in Quebec.

Overall Score

83/100

Founded

1900

Headquarters

Levis, Quebec / Montreal, Quebec

Type

hybrid

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Key Metrics

Revenue

CA$20.32 billion (2021)

Total Assets

CA$397 billion

Structure

Cooperative / member-owned

Market Position

#1 financial institution in Quebec

Editorial Ratings

J.D. Power: Strong in Quebec(2025)

Rating: High loyalty in Quebec; strong in Group Benefits (max: 1st Place (1000 pts))

76J.D.

Moody's Aa2 / S&P A+ / DBRS AA / Fitch AA-(2025)

Rating: Highest credit ratings among Canadian insurers (max: Most Trusted Brand)

90Leger

Coverage Highlights

✓Among the strongest credit ratings of any Canadian insurer
✓Cooperative/member-owned structure aligned with member interests
✓Dominant #1 financial institution in Quebec
✓Comprehensive insurance + banking ecosystem
✓Largest federation of credit unions in North America

Pros

✓Cooperative structure aligns with member interests
✓Highest credit ratings among Canadian insurers
✓Dominant Quebec market position
✓Comprehensive insurance + banking ecosystem

Cons

✗Strongest in Quebec; less prominent in Western Canada
✗French-first culture may affect English service quality
✗Complex cooperative governance structure

Frequently Asked Questions

Is Desjardins a cooperative?

Yes. Desjardins Group is a cooperative financial group (the largest federation of credit unions in North America) with approximately 7 million members and clients. Its structure means it is owned by its members rather than shareholders.

Does Desjardins offer health insurance outside Quebec?

Yes. While Desjardins is dominant in Quebec, it offers insurance products across Canada. However, its strongest market presence and branch network is concentrated in Quebec.

How strong are Desjardins' credit ratings?

Desjardins holds among the strongest credit ratings of any Canadian insurer: Moody's Aa2, S&P A+, DBRS AA, and Fitch AA-.

Quick Summary

InsurerDesjardins Insurance

Country🇨🇦 Canada

Overall Score83/100

Satisfaction4.2/5

Members7.0M

Typehybrid

Founded1900

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