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Peoplecare

80Score

★★★★☆4.3

Customer satisfaction · 100K members

CHOICE: Positively Reviewed(2025)

Peoplecare is a small not-for-profit mutual based in Wollongong, NSW. Open to all Australians, it is frequently rated highly by CHOICE for its excellent value, high claims payout ratios, and member-first culture. Its small size enables personalized service.

Overall Score

80/100

Founded

1952

Headquarters

Wollongong, New South Wales

Type

private

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Key Metrics

Structure

Not-for-profit mutual

Membership

Open to all Australians

Claim Payout Ratio

High (above industry average)

Recommendation

CHOICE-recommended

Editorial Ratings

CHOICE: Positively Reviewed(2025)

Rating: Featured positively in CHOICE reviews (max: Recommended)

80CHOICE

Coverage Highlights

✓Consistently recommended by CHOICE
✓Not-for-profit with excellent value
✓High claims payout ratios
✓Personalized member service
✓Open fund available to all Australians

Pros

✓Consistently recommended by CHOICE
✓Not-for-profit with excellent value
✓High claims payout ratios
✓Personalized member service

Cons

✗Very small fund
✗Limited physical presence (Illawarra-based)
✗May lack negotiating power for some hospital agreements

Frequently Asked Questions

Is Peoplecare available outside Wollongong?

Yes. Peoplecare is an open fund available to all Australians, despite being headquartered in Wollongong, NSW.

Why does CHOICE recommend Peoplecare?

CHOICE consistently rates Peoplecare highly for its excellent value, high claims payout ratios, not-for-profit member focus, and personalized service.

Is Peoplecare a not-for-profit fund?

Yes. Peoplecare is a not-for-profit mutual owned by its members, meaning more of your premium dollars go toward health benefits rather than profits.

Quick Summary

InsurerPeoplecare

Country🇦🇺 Australia

Overall Score80/100

Satisfaction4.3/5

Members100K

Typeprivate

Founded1952

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