Home/Australia/Latrobe Health Services

privateOnline Signup

Latrobe Health Services

92Score

★★★★☆4.7

Customer satisfaction · 100K members

Canstar: Most Satisfied Customers 2025(2025)

Latrobe Health Services is a regional not-for-profit fund based in Traralgon, Victoria, that won Canstar's 2025 Most Satisfied Customers award. Despite its small size (~100,000 members), it is open to all Australians and is known for simple, transparent products and strong community engagement.

Overall Score

92/100

Founded

1949

Headquarters

Traralgon, Victoria

Type

private

Get a Free Quote→

No obligation. Compare personalized rates.

Key Metrics

Structure

Not-for-profit

Awards

Canstar Most Satisfied Customers 2025

Membership

Open to all Australians

Approach

Simple, transparent products

Editorial Ratings

Canstar: Most Satisfied Customers 2025(2025)

Rating: Most Satisfied Customers 2025 (max: Most Satisfied Customers)

92Canstar

Coverage Highlights

✓Canstar 2025 Most Satisfied Customers award
✓Simple, transparent product range
✓Not-for-profit with competitive premiums
✓Open to all Australians despite regional base
✓Strong community engagement in Gippsland region

Pros

✓Top customer satisfaction award (Canstar 2025)
✓Not-for-profit with competitive premiums
✓Simple, transparent products
✓Strong community engagement

Cons

✗Very small fund (limited bargaining power)
✗Regional base may limit provider networks
✗Lower brand recognition nationally

Frequently Asked Questions

Can I join Latrobe Health if I don't live in Victoria?

Yes. Latrobe Health Services is open to all Australians regardless of location, despite its regional base in Traralgon, Victoria.

Why did Latrobe win the customer satisfaction award?

Latrobe won Canstar's 2025 Most Satisfied Customers award due to its simple, transparent products, competitive premiums, not-for-profit member focus, and strong personal service.

Is Latrobe Health a small fund?

Yes, with approximately 100,000 members. While this means less negotiating power with hospitals, its small size allows for personalized service and low overheads.

Quick Summary

InsurerLatrobe Health Services

Country🇦🇺 Australia

Overall Score92/100

Satisfaction4.7/5

Members100K

Typeprivate

Founded1949

Other Insurers in Australia

HCF (Hospitals Contribution Fund of Australia)

private

/ 100

GMHBA

private

/ 100

HBF Health

private

/ 100

Bupa Australia

private

/ 100

Teachers Health Fund

private

/ 100

Ready to get covered?

Get a personalized quote from Latrobe Health Services today.

Get Free Quote→