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Multicare (Fidelidade Group)

Multicare — Seguros de Saude, S.A.

93.5Score

★★★★☆4.2

Customer satisfaction · 2.0M members

DECO Proteste: #1 Health Insurer(2026)Portal Seguros: Top Rated(2026)

Multicare is Portugal's largest health insurance provider by market share, part of the Fidelidade Group. With approximately 2 million insured members, it offers the widest hospital and clinic network in the country and plans starting from around EUR 6.50/month.

Overall Score

93.5/100

Founded

1996

Headquarters

Lisbon

Type

private

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Key Metrics

Market Share Rank

Monthly Premium From

~EUR 6.50/month

Network Size

Widest in Portugal

Parent Company

Fidelidade (Fosun International)

Editorial Ratings

DECO Proteste: #1 Health Insurer(2026)

Rating: #1 Market Share — Largest Health Insurer (max: #1)

95DECO

Portal Seguros: Top Rated(2026)

Rating: Top Rated — Widest Network (max: Top Rated)

92Portal

Coverage Highlights

✓Largest hospital and clinic network in Portugal
✓Plans from approximately EUR 6.50/month for basic coverage
✓Strong employer/group insurance segment
✓Digital claims and telemedicine integration
✓Comprehensive outpatient and inpatient coverage

Pros

✓Most extensive provider network in Portugal
✓Very affordable entry-level plans
✓Strong brand recognition and trust
✓Comprehensive employer group plans

Cons

✗Limited English-language support
✗Some plans have significant co-payments
✗Customer service can be slow during peak periods

Frequently Asked Questions

Is Multicare the largest health insurer in Portugal?

Yes. Multicare, part of the Fidelidade Group, is the largest health insurance provider in Portugal by market share, with approximately 2 million insured members.

How much does Multicare health insurance cost?

Multicare offers plans starting from approximately EUR 6.50/month for basic coverage, with more comprehensive plans available at higher premiums.

Does Multicare offer English-language support?

Multicare has limited English-language support. Most services and documentation are in Portuguese, though some basic information is available in English.

Quick Summary

InsurerMulticare (Fidelidade Group)

Country🇵🇹 Portugal

Overall Score93.5/100

Satisfaction4.2/5

Members2.0M

Typeprivate

Founded1996

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