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Japan Post Insurance (Kampo)

かんぽ生命保険

77.5Score

★★★☆☆3.5

Customer satisfaction · 24.0M members

Government-Heritage Trust(2025)Oricon: High Brand Trust(2025)

Japan Post Insurance (Kampo) is the largest life insurer in Japan by policies in force (~24 million). Privatized in 2007 from a predecessor dating to 1916, it distributes through approximately 24,000 post offices nationwide. Kampo was historically the world's 4th largest insurer by net premiums.

Overall Score

77.5/100

Founded

1916

Headquarters

Chiyoda-ku, Tokyo

Type

hybrid

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Key Metrics

Policies In Force

~24 million

Distribution Points

~24,000 post offices

Listing

TSE: 7181

Heritage

Government-founded (1916), privatized 2007

Editorial Ratings

Government-Heritage Trust(2025)

Rating: Strong domestic ratings (government heritage) (max: AAA)

80R&I

Oricon: High Brand Trust(2025)

Rating: High trust due to Japan Post brand (max: 1st Place)

75Oricon

Coverage Highlights

✓Largest life insurer in Japan by policies in force
✓Distribution via ~24,000 post offices nationwide
✓Simple, accessible products for mass market
✓Government-backed trust and brand recognition
✓Accessible even in rural and remote areas

Pros

✓Unmatched distribution via Japan Post Office network
✓High public trust and government heritage
✓Simple, easy-to-understand products
✓Accessible even in rural areas

Cons

✗Past mis-selling scandals (2019) damaged reputation
✗Product range less innovative than private competitors
✗Ongoing privatization creates strategic uncertainty

Frequently Asked Questions

What is Japan Post Insurance (Kampo)?

Kampo is Japan's largest life insurer by policies in force (~24 million). Originally a government postal insurance service established in 1916, it was privatized in 2007 and is now listed on the Tokyo Stock Exchange.

Where can I buy Japan Post Insurance?

Japan Post Insurance products are sold through approximately 24,000 post offices across Japan, making them among the most accessible insurance products in the country, even in remote rural areas.

Is Japan Post Insurance still government-owned?

Japan Post Insurance is partially privatized and listed on the TSE (ticker 7181). The Japanese government retains influence through Japan Post Holdings, though full privatization has been a gradual process.

Quick Summary

InsurerJapan Post Insurance (Kampo)

Country🇯🇵 Japan

Overall Score77.5/100

Satisfaction3.5/5

Members24.0M

Typehybrid

Founded1916

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