privateFinancial Strength: A+ (parent KBC Group, S&P)Online Signup

DZI Insurance

ДЗИ (Държавен Застрахователен Институт)

100Score

★★★☆☆3.9

Customer satisfaction · 800K members

FSC: Market Leader in Bulgaria(2025)

DZI is the market leader in Bulgarian insurance with over 800,000 customers. Part of KBC Group (Belgium) since 2007, it offers products including 'Good Health' individual/family plans, 'Treatment Without Borders' cross-border coverage, and corporate group plans.

Overall Score

100/100

Founded

1946

Headquarters

Sofia

Type

private

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Key Metrics

Customers

800,000+

Parent Company

KBC Group (Belgium)

Key Products

Good Health, Treatment Without Borders, Corporate Plans

Market Position

Market leader overall

Editorial Ratings

FSC: Market Leader in Bulgaria(2025)

Rating: Market leader in Bulgarian insurance; 800,000+ customers (max: #1)

100FSC

Coverage Highlights

✓Market leader in Bulgarian insurance (800,000+ customers)
✓Part of KBC Group (Belgium) — strong international backing
✓'Good Health' individual and family health plans
✓'Treatment Without Borders' cross-border coverage
✓Corporate group health insurance plans

Pros

✓Largest customer base in Bulgaria (800,000+)
✓Strong Belgian parent company KBC Group (S&P: A+)
✓English website available
✓Wide product range including cross-border coverage

Cons

✗Legacy state institution image
✗Customer service complaints in public system transitions
✗Higher premiums than some competitors

Frequently Asked Questions

Is DZI the largest insurer in Bulgaria?

Yes. DZI is the market leader in Bulgarian insurance with over 800,000 customers nationwide.

Who owns DZI Insurance?

DZI has been part of KBC Group, a major Belgian financial group with an S&P rating of A+, since 2007.

Does DZI offer cross-border health coverage?

Yes. DZI offers 'Treatment Without Borders' coverage that provides health insurance valid in multiple countries, ideal for Bulgarians traveling or working abroad.

Quick Summary

InsurerDZI Insurance

Country🇧🇬 Bulgaria

Overall Score100/100

Satisfaction3.9/5

Members800K

Typeprivate

Founded1946

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